East Tennessee Computers in Johnson City, TN Open now

Reviews about East Tennessee Computers

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  August 30, 2020, by dhellorah
  My experience with East Tennessee Computers started of great. I was impressed with the great reviews and thrilled when I called and was told he would come in on his day off to diagnose my problem. (my computer had been giving me a blue screen and over heating) he had a solution in no time and even offered a suggestion to help my computer's performance (a new solid state hard drive). Everything sounded good so I left it with him overnight. I happily picked up my computer the next day, brought it home, hooked it up and noticed that it wasn't acting right. I couldn't open downloads, couldn't start from safe mode and had a lot of other issues. I called him up and he said to bring it back. No problem, these things happen. So, I lugged my massive desktop back into the shop and left it with him for another night. The next day i was told the problem was fixed so I drove back in but, this time, tried it in the shop before bringing it home, it didn't work right and still had the same problems. So, you guessed it, I left it again. The next day when I tried the computer in the shop, it seemed to be working better so I brought it home, hooked it up and, within no time, I noticed that it still had some pretty serious issues and it would still only open about half of my downloads. Also, the new operating system he installed for me was 32 bit when it was suppoed to be 64. At this point I had to leave the state for 6 weeks. I returned home yesterday, turned on my computer and found I had a black screen with a message that my copy of windows is not legit. This is the windows that HE installed and so now I have to purchase another new copy. Needless to say, I will not be calling him back to work on my computer again but will instead be going to one of his competitors. Also, just a side note, he knew I didn't have a lot of money to spend and always seemed too busy to spend the needed time on my repairs. each time I went in, he was in a hurry and rushing through everything. I was originally going to still give him a half decent review because he did come in on his day off and he did offer to try and fix the problem BUT, in the end, the problem was not fixed, my computer is in worse shape than when I brought it in and I am stuck with an illegal copy of widows I need to replace.